Use less text on mobile! Sometimes your delivery might take a little longer....either due to some new problem we are all experiencing or that we despatch from Queenstown which is not a big city - yet!


Thank you for visiting the MIDI website.
This is the FINE PRINT – how the site works and legalese you need to know.


1. Conditions of Use

Welcome to our online e-store.
If you visit or shop within this website you accept and agree to adhere to the following conditions. Please contact us if you have any questions at:


2. Prices

Prices of our products are current at the time of display. We reserve the right to change prices to products or shipping without notice.
All prices are in New Zealand dollars.


3. Shipping

New Zealand orders over $100 will be delivered free of charge.
We offer a flat courier charge of $8.00 New Zealand wide for orders under $100.

International Customer shipping will be done on an individual basis.  

Your order should arrive within 7 working days and we will email you with updates of your purchase and delivery.

We take all care in sending our parcels; but cannot take responsibility if something should happen beyond our control.


4. Returns + Exchanges

Midi takes great pride in the products we offer you; but if for any reason you are unhappy contact us on within 7 days of receiving the goods.

If the product is faulty we will gladly replace it.
If the product is out of stock we will refund your money or offer you a credit. If you change your mind, exchanging goods is at the discretion of MIDI.

Address for Returns or Exchanges:
31 Old School Road
Queenstown 9371
New Zealand


5. Cancellation
An item may be cancelled up until payment has been processed. Once payment has been processed, the buyer is responsible for payment.


6. Privacy

We value your privacy and your business and therefore we will not sell or market your information to any third party. We do not store your credit card details. Your payment details are processed through our secure Payment Gateway partner.


7. Electronic Communications

When you visit this website or send emails to us, you consent to receive communications from us electronically. You agree that all agreements, notices, disclosures, invoices and other communications that we provide to you electronically, satisfy any legal requirement that such communications be in writing.


8. Disclaimer

This website does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current or error-free. If a product offered by this website is not as described, your sole remedy is to return it in an unused condition.

This website makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials or products included on this site. You expressly agree that your use of this site is at your sole risk.

We reserve the right to make changes to our Site, Policies and Terms and Conditions at any time without notice.

This website reserves the right to remove or edit any harmful content.


9. Colours

We have done our best to display the colours of the products as accurately as possible throughout this website. However, because the colour you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.


10. Copyright

All content included on this site is the property of this website or its content suppliers and is protected by international copyright laws.

These terms and conditions are subject to change without notice.